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Competitive prices
We offer high quality products at the best prices.
Our watch straps are the less expensive on the french market (VAT included), including deliveries.
In addition, we offer a 10% discount from 60€ of purchase on a selection of products using the "5NATOS" code (while validating your cart). Most of nylon watch straps are part of this selection, as well as some leather NATO.
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Secure payment
2 payment options outside of France
1. By credit card using PayPlug secure payment gateway
High secure payment :
- PayPlug transactions are conducted on an established between the client and the payment server through a HTTPS link.
- Sensitive data such as credit card number of the customer and its expiry date, are fully protected and encrypted by SSL protocol to prevent information exchanged may be intercepted by a third party in the transaction.
- Card numbers are encrypted instantaneously and are not accessible by PayPlug traders. In addition, PayPlug does not retain card numbers and relies on a secure infrastructure approved by Visa, Mastercard, and Bank Card according to PCI-DSS like the best payment solutions offered by banks.
- All pages of PayPlug website and transmission links are secured by SSL and have a security certificate Thawte Extended Validation
2. By PayPal account or credit card using PayPal secure payment gateway
Important : the payment gateway is a PayPal module, but you do not need to have or to create a Paypal account to pay your order.
3. For France only : you can pay by cheque
For this payment option, the delivery will be longer as we need to receive the cheque before sending the parcel.
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Worldwide delivery
We deliver Worldwide.
Our commitment : parcels are dispatched the working day after receiving your payment at the latest (very fast shipment).
We recommend you to choose a delivery mode with a tracking number.
Delivery modes without tracking number (Lettre Prioritaire) are cheaper and usually work properly, but they are less secure.
Shipping costs include packaging, handling and mail fees.
Packing is made with care and products are well protected.
Delivery in France
5 delivery modes :
- Lettre postale (sans numéro de suivi) (3.10 €) : the most economical, but with no warranty
- Lettre suivie (sans assurance) (4.90 €) : the best option for small amounts orders, with a tracking number
- Colissimo sans assurance (6.90 €) : recommended for cumbersome orders only
- Lettre recommandée (avec assurance) (8.90€) : serenity of an insured delivery and the most careful service from Postal Services
- Colissimo avec assurance (11.90 €) : for cumbersome and high values orders, including an insurance
Delivery in French Overseas territories
3 delivery modes :
- Lettre suivie Outre Mer (sans assurance) (4.90 €) : the standard option with a tracking number
- Lettre recommandée Outre Mer (avec assurance) (8.90 €) : serenity of an insured delivery and the most careful service from Postal Service
- Colissimo Outre Mer avec assurance (19.90€) : for cumbersome and high values orders, including an insurance
Delivery outside France
4 delivery modes :
- Lettre internationale sans no de suivi (without tracking number) (4.90 €) : the most economical, but with no warranty
- Lettre suivie internationale (tracking number, no insurance) (7.90 €) : the best option for small amounts orders, with a tracking number
tracking until distribution for 20 countries (Germany, Belgium, Canada, Denmark, Spain, Italy, Estonia, United States, Finland, United Kingdom, Hong Kong, Irland, Iceland, Luxembourg, Malaysia, New-Zealand, Netherlands, Portugal, Singapore, Sweden, Swiss), and tracking until french border for other countries
- Lettre recommandée avec assurance (registered with insurance) (12.90 €) : serenity of an insured delivery and the most careful service from Postal Services
- Colissimo suivi international (tracking number, with insurance) (20.90 € for EU + Switzerland / 24.90 € for UK / 29.90 for Europe except UE, Switzerland, Russia, and for Norway and Maghreb / 39.90 for the rest of the World) : for cumbersome and high values orders, including an insurance
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Return policy
Products can be returned within 14 days.
Shipping costs will be the responsibility of the customer.
Here are the conditions necessary to validate any return :
- the products must be brand new, unused, without any mark, not damaged ;
- nylon straps must be unworn, without any mark nor fold, never put on a watch ;
- leather must be unworn, without any mark, nor fold, nor scratches, perfectly flat, never put on a watch (importance notice : most of the time, putting a leather strap on a watch irreversibly mark it, especially because of the buckle - we recommend to put the strap flat near the watch without putting it to see if it matches) ;
- rubber straps must be unworn, without any mark, nor fold, nor scratches, never put on a watch ;
- stainless steel bands must be unworn, without any mark, nor scratches, never put on a watch, without any size adjustment done ;
- HIRSCH straps must be returned with their label in perfect condition (not torn) ;
- all the products must be returned in their original packaging, brand new ;
- we do not pay custom fees for products returned, we kindly ask the customer to handle this point.
We kindly ask the customer to confirm by email that these conditions are gathered, then we send the return process.
As soon as we receive the package, we inspect the product and we immediately launch the process agreed with the customer by email (exchange or refund of the products).
The return policy does not apply in case of customized products according to the customer's wishes, selected during the ordering process (quick release spring bars or clasps assemblies for instance).